M&L In-Home Care ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us through this website and any related forms, landing pages, or communications.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you submit a form on our website, we may collect personal information including:
- Name
- Email address
- Phone number
- Any additional information you voluntarily provide
We may also collect limited technical information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited on our site
- Advertising and analytics data through cookies and tracking technologies
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries
- Provide requested resources or information
- Coordinate consultations or assessments
- Communicate regarding our services
- Improve our website, advertising, and user experience
- Send follow-up emails, text messages, or updates related to your request
We do not sell your personal information to third parties.
Text Messages & Communications
By submitting your information through our forms, you consent to receive communications from M&L In-Home Care, including email, phone calls, and text messages related to your inquiry or requested services.
Message and data rates may apply.
You may opt out of communications at any time by replying "STOP" to text messages or contacting us directly.
Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Measure advertising performance
- Understand website usage
- Improve user experience
- Support retargeting and marketing efforts
This may include tools such as:
- Google Analytics
- Meta Pixel (Facebook/Instagram)
- Google Ads tracking
You can adjust your browser settings to disable cookies if you prefer.
Data Protection
We take reasonable measures to help protect the information submitted through our website.
However, no online transmission or storage system can be guaranteed to be 100% secure.
Third-Party Services
We may use trusted third-party platforms to help operate our website, forms, communications, scheduling systems, CRM systems, or analytics tools.
These providers may process information on our behalf solely for business operations and service delivery.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information
- Opt out of certain communications
To make a request, contact us using the information below.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Updates To This Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.